Thank you for making your purchase at Heritage Goods and Supply! More than anything, we want you to love your items. If you wish to make a return for a store credit or exchange. Please email us at: hello@heritagegoodsandsupply.com with your name and order # with your inquiry.
Items need to be returned in the same, "sellable" condition as when originally purchased. (i.e: not washed, not worn, not damaged, and with all original tags and accessories attached.)
SALE/DISCOUNTED ITEMS are FINAL SALE.
Shipping fees will not be reimbursed for returned purchases, and return shipping is the responsibility of the customer.
All returns must meet the following requirements:
-Product must be returned within 14 days of receiving your order.
-Product must not be worn, altered, damaged, or washed.
-Merchandise must have all tags and accessories attached.
-Footwear must include the original shoe box, in its original condition. (Please try footwear on a carpet, so as not to damage or mark the sole of the shoe.)
-When an item is returned, shipping charges are not refunded. You are responsible for the costs of shipping any item back to us.
*For questions regarding in-person purchases, please contact us by writing to hello@heritagegoodsandsupply.com